Privacy Statement

Effective Date: [Insert Date]


At Alufab, we are committed to safeguarding your personal data and respecting your privacy. This Privacy Statement outlines how we collect, use, store, and protect your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.


1. Who We Are

Alufab is a UK-based company specialising in bespoke aluminium doors and windows. For the purposes of data protection law, Alufab is the “data controller,” meaning we are responsible for how your personal data is collected and used.

If you have any questions about this statement or how we handle your data, please contact:

Data Protection Contact:
Alufab
[Insert Business Address]
Email: [Insert Email Address]
Phone: [Insert Phone Number]


2. What Personal Data We Collect

We may collect and process the following types of personal data:


  • Identity Information: Full name, title
  • Contact Information: Email address, telephone number, and postal address
  • Enquiry Details: Information you provide when contacting us via forms, phone, or email
  • Technical Data: IP address, browser type and version, device type, and website usage data collected via cookies
  • Marketing Preferences: Your communication preferences and consent


3. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we use your data to:


  • Respond to your enquiries and provide our products and services
  • Prepare and send quotations or estimates
  • Fulfilling contracts or agreements with you
  • Improve our website and customer service
  • Send you relevant marketing communications, where you have consented
  • Comply with legal obligations or regulatory requirements


Lawful bases for processing your data include: consent, contract, legal obligation, and legitimate interests.


4. How We Share Your Data

We may share your data with:

  • Service Providers: Such as IT support and hosting providers
  • Professional Advisors: Including accountants, insurers, or legal consultants
  • Regulatory Authorities: If required by law or to protect legal rights


We do not sell or rent your data to third parties.


5. International Transfers

We do not transfer your personal data outside of the United Kingdom. If this ever becomes necessary, we will ensure that appropriate safeguards are in place to protect your data in accordance with UK data protection law.


6. Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including for legal, tax, and accounting requirements. After this period, your data will be securely deleted or anonymised.


7. Your Data Protection Rights

Under UK GDPR, you have the right to:


  • Access your personal data
  • Request correction of inaccurate or incomplete data
  • Request erasure of your data (“right to be forgotten”)
  • Object to or restrict how we process your data
  • Withdraw consent (where applicable)
  • Lodge a complaint with the Information Commissioner’s Office (ICO)


To exercise any of these rights, please contact us using the details above.

You can also contact the ICO at www.ico.org.uk or call 0303 123 1113.


8. Cookies

Our website uses cookies to collect technical data and enhance your user experience. You can set your browser to refuse some or all cookies or to alert you when websites set or access cookies.

For more details, please see our [Cookie Policy].


9. Updates to This Privacy Statement

We may update this statement from time to time. Any changes will be posted on this page with an updated "Effective Date." Please check back periodically to stay informed.